2024-2025 McDonald's Catalog

H+K WARRANTY AGREEMENT

ATTENTION -PLEASE READ CAREFULLY H+K Warranty Agreement McDonald’s Corporation

OUR QUALITY SHINES THROUGH

Products manufactured by H+K are warranted to the original purchaser, to be free of defects in material and workmanship for a period of two (2) years from the date of original delivery.

What does this warranty cover?

• H+K will verify warranty coverage and will dispatch an authorized service agency during regular business hours. • H+K will repair or replace, at its discretion, any parts that are determined defective by the authorized representative. • H+K reserves the right to determine if such repairs or replacements will take place in the field or at an authorized facility. If required, parts will be shipped regular ground with expedited shipments being charged to the customer.

What do you have to do?

• To obtain warranty service on H+K manufactured products, you must first contact us to determine the problem and the most appropriate solution for you at: 800-877-7782 option 2 or by email warrantydept@hki.com

What does this warranty not cover?

• This warranty does not assume liability for expenses, loss, or damage not relating to the parts or labor to repair or replace the warranted item or ‘consequential damages’ of any kind. • Expenses, loss and damage resulting from improper installation, lack of cleaning or maintenance, or improper use of the equipment are not covered and will nullify the product warranty. • Services performed without authorization will not be covered and will void the product warranty. • Non-H+K manufactured equipment should be directed to the original equipment manufacturer. This warranty covers items manufactured by H+K; excluding components made by others and refrigeration. If the customer fails to meet the terms of the applicable agreement, this warranty is null and void.

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hkionline.com

800.521.3987