McDonald's ANZ - Warranty Guidelines

ATC / DÜRR TECHNIK

The service agent is required to supply photo/videos and retain all parts for a period of 3 months.

Equipment : ATC1-ATC22-AUS ATC1-ATC22A-AUS ATC1-ATC22A-EXT

ATC22 MAIN COMPRESSOR 240V/50HZ ATC22 MAIN COMPRESSOR 240V/50HZ *MAIN COMPRESSOR 240V/50HZ W/90L TANK

Length of Warranty Period: 2 years (or 2000 operational hours) on the entire system. (from date of installation) 5 years (or 5000 operational hours) on the Compressor Head Assembly part only, no labour. 90 days replacement parts only – no labour

Limited terms apply to length of warranty period or operational hours up to 5000, whichever comes first.

What Will be Covered Labour – Approved as per recommended repair times Travel – 1 standard call out/service fee (80 kms) + fair and reasonable travel charges which must be approved by H+K Service Manager Installation information It to be installed inside or in a fully weatherproof (with ventilation and ambient temperatures not arising above 40c, preferably air conditioning cooling the room to lower the humidity). Failure to do this will automatically void warranty. Preventative Maintenance Requirements Technical PM’s must be completed by trained and approved service technicians to ensure warranty is valid for the warranty period. Failure to complete PM’s may void manufacturer warranty. Additional Information For all warranty claims, proof of Planned Maintenance and a completed Field Service Check List is required for all warranty claims. Failure to produce proof of PM, will void warranty. Warranty Exclusions Refer to “General Exclusions” at the beginning of this document • Failure to complete planned maintenance and provide proof when requested. • Improper Installation - Air Compressor install location does not allow 30 cm (12 in.) on all sides, outdoors and not in a weatherproof shelter. • Evidence found during warranty claim that shock absorbing shipping material has not been removed during installation. • Faults related to air leaks on the restaurant (e.g. beverage syrup pumps). • Damage due to shipping, misuse, mishandling, physical damage. • Repairs by non-authorized service personnel.

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Version 1.2 Issued 23 December 2024

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