McDonald's ANZ - Warranty Guidelines

Contents WARRANTY GUIDELINES.............................................................................................................. 4

1.1 IDENTIFYING A H+K WARRANTY JOB ........................................................................... 4

1.2 e-Tech MANAGEMENT CONSOLE (Service agents & store approvers) ...................... 4

1.3 INVOICES ........................................................................................................................... 5

1.4 GENERAL EXCLUSIONS .................................................................................................. 6

1.5 e-TECH ............................................................................................................................... 6

1.6 PARTS ................................................................................................................................ 7

1.7 COLLECTION OF FAULTY PART/S FOR RETURN ......................................................... 7

1.8 OUTSTANDING WARRANTY JOBS REPORT ................................................................. 7

1.9 GENERAL .......................................................................................................................... 8

1.10 MANUFACTURER LABOUR SCHEDULE ..................................................................... 8

ACCUBANKER .............................................................................................................................. 10

A J ANTUNES & CO...................................................................................................................... 11

ATC / DÜRR TECHNIK.................................................................................................................. 13

APC………………………………………………………………………………………………………….15

BARISTA TECHNOLOGY BV – PUQPRESS ................................................................................ 17

CARPIGIANI .................................................................................................................................. 20

CARTER HOFFMANN................................................................................................................... 23

CORNELIUS .................................................................................................................................. 24

ELKAY INTERIOR SYSTEMS ....................................................................................................... 35

FRANKE - FRY DISPENSER ........................................................................................................ 36

HEMRO GROUP ........................................................................................................................... 41

H+K EQUIPMENT.......................................................................................................................... 45

HATCO .......................................................................................................................................... 47

MARKETING CREATION .............................................................................................................. 48

MATRIX CATERING...................................................................................................................... 49

NUOVA SIMONELLI…………………………………………………………………………………….… 53

PENTAIR (SHURFLO PUMPS……………………………………………………………… . .…………. 59

PERFECT MOOSE - SCHUILENBURG NV .................................................................................. 60

PRINCE CASTLE LLC................................................................................................................... 63

QC INDUSTRIES........................................................................................................................... 66

SANREMO..................................................................................................................................... 68

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Version 1.2 Issued 23 December 2024

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