McDonald's ANZ - Warranty Guidelines
Contents WARRANTY GUIDELINES.............................................................................................................. 4
1.1 IDENTIFYING A H+K WARRANTY JOB ........................................................................... 4
1.2 e-Tech MANAGEMENT CONSOLE (Service agents & store approvers) ...................... 4
1.3 INVOICES ........................................................................................................................... 5
1.4 GENERAL EXCLUSIONS .................................................................................................. 6
1.5 e-TECH ............................................................................................................................... 6
1.6 PARTS ................................................................................................................................ 7
1.7 COLLECTION OF FAULTY PART/S FOR RETURN ......................................................... 7
1.8 OUTSTANDING WARRANTY JOBS REPORT ................................................................. 7
1.9 GENERAL .......................................................................................................................... 8
1.10 MANUFACTURER LABOUR SCHEDULE ..................................................................... 8
ACCUBANKER .............................................................................................................................. 10
A J ANTUNES & CO...................................................................................................................... 11
ATC / DÜRR TECHNIK.................................................................................................................. 13
APC………………………………………………………………………………………………………….15
BARISTA TECHNOLOGY BV – PUQPRESS ................................................................................ 17
CARPIGIANI .................................................................................................................................. 20
CARTER HOFFMANN................................................................................................................... 23
CORNELIUS .................................................................................................................................. 24
ELKAY INTERIOR SYSTEMS ....................................................................................................... 35
FRANKE - FRY DISPENSER ........................................................................................................ 36
HEMRO GROUP ........................................................................................................................... 41
H+K EQUIPMENT.......................................................................................................................... 45
HATCO .......................................................................................................................................... 47
MARKETING CREATION .............................................................................................................. 48
MATRIX CATERING...................................................................................................................... 49
NUOVA SIMONELLI…………………………………………………………………………………….… 53
PENTAIR (SHURFLO PUMPS……………………………………………………………… . .…………. 59
PERFECT MOOSE - SCHUILENBURG NV .................................................................................. 60
PRINCE CASTLE LLC................................................................................................................... 63
QC INDUSTRIES........................................................................................................................... 66
SANREMO..................................................................................................................................... 68
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Version 1.1 Issued 08 November 2024
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