McDonald's ANZ - Warranty Guidelines
CORNELIUS
What Cornelius Will Cover Labour – Approved as per recommended repair times Travel – 1 standard call out/service fee (80 kms)
Warranty Part Return Process & Photos As of 1/06/2024 Cornelius Australia will implement the following equipment warranty parts return process for beverage equipment. ➢ Parts with a value of less than $999.99 are not required to be returned. A clear photo of the ‘faulty’ part/s must be submitted with the warranty claim. ➢ Parts with a value greater than $1000.00 are required to be returned to H+K within 30 days of repair date for a warranty claim. ➢ Any claims for equipment refrigerant, C02 or air leaks, a photo or video of the leak location is required. ➢ Other instances where part/s are not required and/or replaced, and a photo/video must be supplied to assist with warranty validation. ➢ The service agent is required to hold the parts for 90 days of repair completion date as they may be requested to be returned for testing by the manufacturer. Warranty will be void if the faulty parts have been tampered with and not assembled. Photo/Video Evidence To assist in warranty validation, photographic/video evidence is required for faults such as: before (the fault, condition of equipment) and after service, refrigerant, air or CO2 leaks, items on equipment missing, damaged or other instances where part/s are not required and/or replaced, and a photo/video must be supplied to assist with warranty validation. A clear photo/video of the faulty part/s is required to be submitted with the warranty claim.
PART/S REQUIRED TO BE RETURNED OVER $1000.00
H+K PN
DESCRIPTION
RETURN REQUIRED
IMI3-560002737LON
BOARD CIRC ABS MOTION DIFFUSER ASSY ABS 1.0 DISPLAY MODULE - FMFV
YES YES YES YES YES YES YES YES YES YES
IMI3-2503993
IMI3-620070052 IMI3-1051340-02
EVAPORATOR, NEW
IMI3-629088563
KIT UMBILICAL LIFTER
IMI3-2617132
KIT, CO2 MANIFOLD-ABS 2.0
IMI3-620200417 IMI3-620066477
KIT, CYLINDER LIFT - ABS 1.0 P-GRABBER LIFTER-ABS 2.0
910002035
VALVE BODY ASSY - FMFV
P-DISPLAY ASSY DUAL ABS 2.0 W10 ICE BIN HOPPER FOAM ASY ABS 2.0
IMI3-620066501W10
IMI3-620063201
NO
IMI3-620204706 IMI3-629087496 IMI3-560000292 IMI3-629096940 IMI3-620060209
COMPRESSOR - NORDIC
NO NO NO NO NO NO NO
COMPRESSOR ABS 1.0 3/4 HP
CONDENSOR COIL - ABS
KIT - FOAM PACK VIPER 3 FL
KIT, COMPRESSOR CNM322/522
IMI3-2617445
KIT, CONVEYOR ASSY-ABS 2.0
IMI3-629096855
KIT-COMP SCROLL 2B VIPER
Page 25 of 81
Version 1.1 Issued 08 November 2024
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