H+K ANZ - Warranty Guidelines
Carter Hoffmann
OEM does not require return of parts for claim under warranty unless specifically requested. The service provider is required to retain all parts for a period of 3 months
Equipment : Pie Merchandiser
Length of Warranty Period : 1 year parts and labour 90 days replacement parts only – no labour
What Carter Hoffmann Will Cover Labour: Maximum of 1 hour + up to 1hour additional if approved by the Service Manager at H+K Travel: 1 standard call out/service fee (80kms)
NOTE: any fair & reasonable charges invoiced to H+K that are not covered by the OEM as indicated above will be invoiced direct to the store by H+K
Warranty Exclusions Refer to “General Exclusions” at the beginning of this document Light bulbs are considered consumables and are not covered
Recommended Van Stock
Recommended Service Level Parts List
Part No.
Description
Qty
HOF1-18602-0075
1
SWITCH-POWER (ILLUMINATED)DPDT
HOF1-18614-0340
1
MOTOR-FAN-240V-W/MNT. BRACKET
HOF1-18614-0323
FAN-COOLING-230 VOLT
1
HOF1-18600-0062
THERMOSTAT-HI LIMIT-155
2
HOF1-18617-0049
GROMMET MAIN FAN MOUNT
4
Page 29 of 95
Version 15.9 Issued 13 th June 2024
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