H+K ANZ - Warranty Guidelines

Cornelius

What Cornelius Will Cover Labour as per Cornelius labour schedule in this document Travel: 1 call out/service fee (80kms) . Travel over 80km’s is not covered by Cornelius

NOTE: Any fair & reasonable charges invoiced to H+K that are not covered by the OEM as indicated in their labour schedule will be invoiced direct to the store by H

Warranty Part Return Process & Photos As of 1/06/2024 Cornelius Australia will implement the following equipment warranty parts return process for beverage equipment. ➢ Parts with a value of less than $999.99 are not returned to be returned. A clear photo of the ‘faulty’ part/s are required to be submitted with the warranty claim. ➢ Parts with a value greater than $1,000.00 are required to be returned to H+K within 30 days of repair for an equipment warranty claim. ➢ Any claims for equipment refrigerant, C02 or air leaks, a photo or video of the leak location is required. ➢ The service agent is required to hold the parts for 90 days of repair completion date as they may be requested to be returned for testing by the manufacturer.

Warranty will be void if the faulty parts have been tampered with/not assembled.

Part/s required to be returned over $1000.00

H+K PN

DESCRIPTION

RETURN REQ.

IMI3-560002737LON

BOARD CIRC ABS MOTION

YES YES YES YES YES YES YES YES YES YES

IMI3-2503993

DIFFUSER ASSY ABS 1.0

IMI3-620070052

DISPLAY MODULE - FMFV

IMI3-1051340-02

EVAPORATOR, NEW

IMI3-629088563

KIT UMBILICAL LIFTER

KIT, CO2 MANIFOLD-ABS 2.0

IMI3-2617132

IMI3-620200417

KIT, CYLINDER LIFT - ABS 1.0

IMI3-620066477

P-GRABBER LIFTER-ABS 2.0

VALVE BODY ASSY - FMFV

910002035

P-DISPLAY ASSY DUAL ABS 2.0 W10

IMI3-620066501W10

IMI3-620063201

ICE BIN HOPPER FOAM ASY ABS 2.0

NO NO NO NO NO NO NO NO

IMI3-620204706

COMPRESSOR - NORDIC

IMI3-629087496

COMPRESSOR ABS 1.0 3/4 HP

IMI3-560000292

CONDENSOR COIL - ABS

IMI3-629096940

KIT - FOAM PACK VIPER 3 FL

IMI3-620060209

KIT, COMPRESSOR CNM322/522

IMI3-2617445

KIT, CONVEYOR ASSY-ABS 2.0

IMI3-629096855

KIT-COMP SCROLL 2B VIPER

Photographic/Video Evidence To assist in warranty validation, photographic/video evidence is required for faults such as: before (the fault, condition of equipment) and after service, refrigerant, air or CO2 leaks, items on equipment missing, damaged or other instances where part/s are nt required and/or replaced, and a photo/video can assist with warranty validation. A clear photo/video of the faulty part/s is required to be submitted with the warranty claim.

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Version 15.9 Issued 13 th June 2024

Once Printed or saved, this document is considered an uncontrolled version. For the current version, refer to Warranty Guidelines online here