H+K ANZ - Warranty Guidelines
Cornelius
What Cornelius Will Cover Labour as per Cornelius labour schedule in this document Travel: 1 call out/service fee (80kms) . Travel over 80km’s is not covered by Cornelius
NOTE: Any fair & reasonable charges invoiced to H+K that are not covered by the OEM as indicated in their labour schedule will be invoiced direct to the store by H
Warranty Part Return Process & Photos As of 1/06/2024 Cornelius Australia will implement the following equipment warranty parts return process for beverage equipment. ➢ Parts with a value of less than $999.99 are not returned to be returned. A clear photo of the ‘faulty’ part/s are required to be submitted with the warranty claim. ➢ Parts with a value greater than $1,000.00 are required to be returned to H+K within 30 days of repair for an equipment warranty claim. ➢ Any claims for equipment refrigerant, C02 or air leaks, a photo or video of the leak location is required. ➢ The service agent is required to hold the parts for 90 days of repair completion date as they may be requested to be returned for testing by the manufacturer.
Warranty will be void if the faulty parts have been tampered with/not assembled.
Part/s required to be returned over $1000.00
H+K PN
DESCRIPTION
RETURN REQ.
IMI3-560002737LON
BOARD CIRC ABS MOTION
YES YES YES YES YES YES YES YES YES YES
IMI3-2503993
DIFFUSER ASSY ABS 1.0
IMI3-620070052
DISPLAY MODULE - FMFV
IMI3-1051340-02
EVAPORATOR, NEW
IMI3-629088563
KIT UMBILICAL LIFTER
KIT, CO2 MANIFOLD-ABS 2.0
IMI3-2617132
IMI3-620200417
KIT, CYLINDER LIFT - ABS 1.0
IMI3-620066477
P-GRABBER LIFTER-ABS 2.0
VALVE BODY ASSY - FMFV
910002035
P-DISPLAY ASSY DUAL ABS 2.0 W10
IMI3-620066501W10
IMI3-620063201
ICE BIN HOPPER FOAM ASY ABS 2.0
NO NO NO NO NO NO NO NO
IMI3-620204706
COMPRESSOR - NORDIC
IMI3-629087496
COMPRESSOR ABS 1.0 3/4 HP
IMI3-560000292
CONDENSOR COIL - ABS
IMI3-629096940
KIT - FOAM PACK VIPER 3 FL
IMI3-620060209
KIT, COMPRESSOR CNM322/522
IMI3-2617445
KIT, CONVEYOR ASSY-ABS 2.0
IMI3-629096855
KIT-COMP SCROLL 2B VIPER
Photographic/Video Evidence To assist in warranty validation, photographic/video evidence is required for faults such as: before (the fault, condition of equipment) and after service, refrigerant, air or CO2 leaks, items on equipment missing, damaged or other instances where part/s are nt required and/or replaced, and a photo/video can assist with warranty validation. A clear photo/video of the faulty part/s is required to be submitted with the warranty claim.
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Version 15.9 Issued 13 th June 2024
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