H+K ANZ - Warranty Guidelines

Cornelius

ITEMS AND CONDITION THAT WILL NOT BE COVERED UNDER WARRANTY FOR VIPER FCB EQUIPMENT: 1. Installation or relocation of equipment. 2. Faults arising from a machine not installed properly as per recommendations and specifications. 3. Operator fault, for example if the syrup connector is not connected properly to the syrup box, or the syrup box is empty, or if the CO2 supply is finished and hasn’t been replaced. 4. Power cords (plugs) partially disconnected or completely disconnected from power points. 5. No problems were found in the equipment. 6. “Run Set Up” only: this means Calibration of the motor, brix and CO2 adjustments, where this is the only work done on the Viper. Please note that through the normal operations of the Viper, the product consistency, CO2 adjustment and gear motor calibration may need to be adjusted, especially if the flavour has been changed in a barrel; this is not an actual fault of the unit, there is no parts break down. If a part has been replaced in the Viper (EG: Gear Motor) then the set=up charges will also be accepted. 7. Flavour changes: must be done by a technician as the CO2 timing may be different, brix must be re-checked and motor calibrated, otherwise product quality can be affected.

VIPER FCB EQUIPMENT INCLUDING VIPER REMOTE APPROVED LABOUR SCHEDULE FOR WARRANTY REPAIRS

REFRIGERATIONS SYSTEM

ALLOWABLE HOURS

Compressor

4 1 3 1 1 3 6 3 1 1 1 1 1 1 1 1 1 1

Compressor Electric’s

Condenser Coil

Condenser Fan Motor Condenser Fan Blade

Soldered Valve

Foam Pack Assembly General Refrigerant Leak

Pressure Transducers or Mechanically Removed Valve

PRODUCT DELIVERY SYSTEM

ALLOWABLE HOURS

Flow Control Assembly

Water Pump

Pressure Switch Water Regulator Expansion Tan

Check Valve

CO2 Regulator Service or Replacement

3-Way Valve

General Product Leak Repair

DRIVE SYSTEM

ALLOWABLE HOURS

Gear Moror and Capacitor

1.5 0.5

Capacitor Only

ELECTRICAL AND CONTROL SYSTEM

ALLOWABLE HOURS

PCB Replacement

1

All Other Electrical Components 1 Viper FCB Serial Number Location: Lift Up Font Merchandiser Panel. The Machine Identification Plate is Top RH Side Above Navigation Screen

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Version 15.9 Issued 13 th June 2024

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