McDonald's ANZ - Warranty Guidelines

PRINCE CASTLE LLC

The service agent is required to supply phot/videos and retain all parts for a period of 3 months.

Equipment PCC 625-MCDAUS

RAPID STEAMERS PC DCFT-MCDAUS DUAL CONTINUOUS FEED TOASTER (DCFT)

Length of Warranty Period • Slicers – 1 year parts and labour excluding cutting blades •

Rapid Steamers 625 Series – 2 years parts, labour & on-site service. Control boards and platens are covered by a third year of warranty that includes labour and part only – no travel. With exception of water tube (does not include any water quality related issues). Solenoid valves are also covered if the fault is not caused by water quality • Mustard Dispenser, Ketchup Dispenser, Grill Scraper and Grill Tool Sharpener – 1 year parts and labour • Dual Continuous Feed Toaster ( DCFT ) – 2 years parts and labour • Miscellaneous Smallware’s - at time of delivery only • 90 days replacement parts

PC 943- BMCL

TOMATO SABER ¼”

- 1-year parts and labour excluding cutting blades

PC 393-TC

AW-393-TC PIE BASKET

- at time of delivery only. - at time of delivery only. - at time of delivery only. - at time of delivery only.

PC MCD-211PC PC MCD-460C PC MCD-556C

BLACK HANDLE FRY BASKET RED HANDLE FRY BASKET

HASH BROWN BASKET

What Prince Castle Will Cover Labour: 1 hour maximum on all parts excluding platens at a maximum of USD$85.00 per hour. Labour Platens: 2.5 Hours Diagnosis: We will give one hour diagnosis fee per claim Travel: 160km round trip (up to 2 hours of travel time) -1 trip per warranty call

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Version 1.2 Issued 23 December 2024

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