McDonald's ANZ - Warranty Guidelines

AUSTRALIAN WARRANTY – WHO TO CONTACT

At a Glance: H+K Administered Warranty

Warranty Summary ONLY: Please refer to details within or contact the relevant OEM for specific coverage. Unless specified, Parts Warranty is same as Labour Warranty period.

WARRANTY HOLDER

MCDONALDS EQUIPMENT

PARTS WARRANTY

LABOUR WARRANTY

CONTACT NUMBER

H+K – High Capacity (HC) Grill side and Wall Mount Freezers, H+K – MFY and H&S ECU table, Prep Table, UHC table, Heated Landing Areas (HLA)

2 Years

2 Years 2 Years 2 Years 2 Years

QC Industries – H&S Conveyors Carpigiani – Heat Treat Machine

Cornelius – ABS Machine, ABS 2.0, Viper FSB, Helix, FMFV Unit

Cornelius – ABS Ice Maker & Ice Machine

3 Years 1 Year

Cornelius – Vanguard, Carbonators, ABS Pre Chiller

AccuBanker – Counterfeit Detector Amana – McCafe Microwave DEC14E2 Amana – Qing Oven MCHDC521

3 Years

1 Year 2 Years 2 Years 2 Years 1 Year 1 Year 2 Years 2 Years

Antunes Muffin Toaster, HEBT Vertical Toaster & Egg Cooker

ATC22, ATC22A Air Compressor Carter Hoffmann Pie Merchandiser

1800 032 203 warrantyanz@hki.com

H+K

Elkay – Furniture

3 Years

Franke – Frozen Fry Dispenser

Garland Next Gen Grill

Hatco

1 Year 2 Years

Marketing Creations – Happy Baby Highchair

Mahlkoenig E80 Grinder

2 Years 2 Year

Nuova Simonelli – Group Handle Coffee Machines, Grinders

Small Pentair Pumps

1 Year 2 Years 3 Years 2 Years 1 Year 2 Year 2 Years

Prince Castle – Rapid Steamer, Dual Toaster

Prince Castle – UHC 6 Slot San Remo Coffee Machines

Tesuco CO2 Injection Panel – Single Hose

Perfect Moose – Schuilenburg NV (Sold > January 2024 Puq Press – Barista Technology BV (Sold > July 2023)

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Version 1.1 Issued 08 November 2024

Once Printed or saved, this document is considered an uncontrolled version. For the current version, refer to Warranty Guidelines online here