McDonald's ANZ - Warranty Guidelines
WELBILT – GARLAND
LABOUR SCHEDULE FOR WARRANTY REPAIRS
The timelines given assume that the tech had access to the equipment and the unit is in an accessible location. Additional time for instances where the equipment has been installed in a non-accessible location, or if the customer has asked the technician to wait before being allowed to work on a unit, are classified as waiting time are not included in the SRTs. The restaurant will be accountable for any waiting time. The times are also assuming that (the service agent) have sent a tech with experience and has previously attended a suitable training class for the appliance they are working on.
CLAMSHELL GRILLS XPE, XPG,ME,MG,CXPB
DIAGNOSTIC TIME HOURS
TARGET ** HOURS
MAX TIME HOURS
SSRB REPLACEMENT SIB REPLACEMENT
0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75
1 1
1.75 1.75 2.25 1.75 2.25
1.5
ACTUATOR
1
BAUMER SENSOR UI REPLACEMENT
1.5
GAP CALIBRATION (WHERE APPLICABLE)
0.75
1.5
1 1
1.75 1.75 1.25
IGNITION MODULE
FLAME SENSE/ SPARK ELECTRODE
0.5
POWER SWITCH
0.75 1.25
1.5
BLOWER
2
COMBINATION GAS VALVE BURNER ASSEMBLIES
2
2.75 2.25
1.5
PLATEN CONDUIT
0.75 0.75 0.75
1.5 1.5 1.5
CONTACTOR
POWER BOARD CIRCUIT BREAKER
1.5 1.5
2.25 2.25
PLATEN DRYING PROCEDURE SHOULDER BOLT REPLACEMENT SHAFT LUBRICATION (SHAFT DISASSEMBLY)
1.25
2
1 1 1
1.75 1.75 1.75
HI LIMIT REPLACEMENT
CASTERS / LEGS
LIMIT SWITCH/ DIODE REPLACEMENT
1
1.75
SHAFT SEAL REPLACEMENT THERMOCOUPLE REPLACEMENT PLATEN COWL SEAL REPLACEMENT PLATEN ARM SEAL REPLACEMENT ACTIVATE COMPRESSION BOARD ACTIVE COMPRESSION, MOTOR, SWITCHES, OR SLIDE
0.75
1.5
1.5 0.5
2.25 1.25 1.75 1.75
1 1
Page 75 of 82
Version 1.2 Issued 23 December 2024
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