H+K ANZ - Warranty Guidelines

Server

OEM does not require return of parts for claim under warranty unless specifically requested. The service provider is required to retain all parts for a period of 3 months

Equipment Intelliserv 1/3-Size Pan Warmer Combo Unit

Length of Warranty Period 2 year parts and labour 90 days replacement parts only – no labour

What Server Will Cover Labour: Maximum 1 hour unless authorised by H+K Service Manager Travel: 1 call out/service fee (80km’s)

Note: any fair & reasonable charges invoiced to H+K that are not covered by the OEM as indicated in this document will be invoiced direct to the store by H+K

Warranty Exclusions : Refer to “General Exclusions” at the beginning of this document Any fault related to either low or no water in the basin/reservoir during operation resulting in a tripped hi limit switch requiring resetting Consequential damages such as loss of profit, loss of time, the cost of repairing or replacing other property which is damaged, or any other incidental damage of any kind.

The following items are classed as wear & tear and are not covered under warranty

SER6-05127 O RING SER6-82323 O RING SER6-83003 SEAL SER6-82016 SPRING

Labour Schedule Maximum of 1 hour labour per claim unless authorised by H+K Service Manager

Page 81 of 95

Version 15.9 Issued 13 th June 2024

Once Printed or saved, this document is considered an uncontrolled version. For the current version, refer to Warranty Guidelines online here