H+K Corporate - Warranty Guidelines

ACP

OEM does not require return of parts for claim under warranty unless specifically requested. The service provider is required to retain all parts for a period of 3 months

ACP

Equipment OC5241HJ

Length of Warranty Period Limited 3 year warranty: Year 1 – parts, labour and travel are covered Year 2 - all parts are covered Year 3 - magnetron tube (part only) is covered 90 days replacement parts only – no labour

What Amana Will Cover Labour: $180 AUD (1 service call+ 1 hour of labour) per claim

Warranty Exclusions Refer to “General Exclusions” at the beginning of this document Light bulbs, grease shield, air filters are considered consumables and not covered under warranty

Ceramic trays are not covered under warranty if there is evidence that damage was caused by impact, thermal shock, (frozen or refrigerated product placed on warm tray), oven operated with metal pans, oven operated without a food load or lack of proper cleaning and maintenance. Consequential damages such as loss of profit, loss of time, the cost of repairing or replacing other property which is

damaged, or any other incidental damage of any kind. Failures caused by accident, fire, flood or acts of nature.

Any modification, alteration, adjustment or repair service not authorized by H+K Grease or other material build-up due to improper cleaning or maintenance. Connection to an improper power supply. Operating an empty oven. Use of improper pans, containers, or accessories that cause damage to the product. Lost or broken air filters or grease shields. Broken ceramic shelves. General rebuilding or refurbishing.

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Version 3.16 Issued 29 th of October 2024

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