H+K Corporate - Warranty Guidelines

Amendment History

Page/s Altered

Version

Date

Amendments

1.0

16.10.2019

1-30

Warranty Document Created

2.0

24/01/2020

1-28

Document amended to the final version

3.0

5/11/20

28-32

United Supplies added to the document

3.1

8/02/2021

1-8

Warranty invoice submission terms changed

3.2

11/08/2021

28

RAM Fry Dispensers transferred to Non-H+K administered warranty

3.3

30/08/2021

5/14

Warranty rejection changed, RAM fryer dispenser removed,

3.4

31/08/2021

25

United supplies removed , Bamboora added.

3.5

02/02/2022

17-19

Additional labour schedule added and moved additional information to the first page of PC guidelines

3.6

17/062022

3

TSM replaced with MYFLO

3.7

11/08/2022

26

True Refrigeration Addition & FPG Milk Drawer warranty terms

3.8

18/08/2022

1

The warranty Administrator section moved from page 36 to page 3

3.9

02/122022

21

Welbilt – Additional Information

3.9

02/12/2022

15

Franke Fry – Additional Info - Photos

3.10

08/02/2023

27

Removed Melitta Coffee & Planned Maintenance on general warranty terms.

3.11

03/07/2023

27

Sato Labeller

3.12

16/08/2023

24

Add wear and tear parts to Nieco

3.13

27/11/2023

22

Welbilt – mandatory part returns

3.14

02/01/2024

17, 21-25 Welbilt – labour schedule. H+K photos requirements

3.15

25/06/2024

21-35

Welbilt – Firmware

3.15.1

28/06/2024

21

Welbilt – Firmware UI VER

3.15.2

29/08/2024

29

Who to contact - QUIKSERV

3.16

10/10/2024

29

Who to contact – Williams email address

3.17

31/12/2024

10, 26

Antunes Water Filtration, Nieco FH Broiler, H+K labour schedule

Clause added “ H+K's customer service team are available to assist with any queries related to manufacturers listed below. ”

3.18

14/03/2025

33

3.19

13/08/2025

19, 27

Slicer Saber exclusion, Nieco local freight.

Page 33 of 34

Version 3.19 Issued 13 th August 2025

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