2023-2024 McDonald's Catalog

CUSTOMER SUPPORT

Count On Us To Be Your Everyday Equipment Solution Call 1-800-521-3987 to place your order with one of our Customer Service Representatives. Monday - Friday, 7am - 6pm central time

No Order Minimums Never a minimum order. Order what you want when you want it. When placing an order, please be prepared to provide us with the following information... 1. National store number (this is your account number with us) 2. Address 3. H+K part numbers and product descriptions (if you know them) 4. Your purchase order number (optional) 5. For equipment replacement parts, please provide the model number and serial number of the equipment to be repaired. Conditions and Terms of Sale Payment terms are Net thirty (30) days from date of invoice for all open accounts. For your convenience, we also accept Visa ® , Mastercard ® and American Express ® .

Will Call Pick-up within 2 hrs of ordering

When you call in your order, schedule your pick-up time with customer service. Then, at your specified time arrive at our distribution center to receive your order.

2176 Diehl Rd., Aurora, IL 60502

Shop 24/7 www.hkionline.com

Pay Online Visit payments.hki.com

Fax your order to 1-630-405-2701 24 hours a day, 7 days a week

OR

Email orders to chicago.customerservice@hki.com

Remit payment to: H+K International-Resupply

P.O. Box 180700 Dallas, TX 75218

McDonald's Experts Our Telephone Representatives are trained and experienced in McDonald’s parts and supplies. We conduct regular training seminars to keep them up to speed with new equipment in your restaurant. Bilingual Customer Support Our telephone representatives are prepared to serve you in either Spanish or English. Total Customer Satisfaction Our guarantee is simple: If any product or service does not meet your expectations, call us for a complete and speedy resolution.

Prices and specifications of equipment are subject to change without notice.

All items are shipped F.O.B. our warehouse in Aurora, IL or Mesquite, TX. Always inspect shipments for obvious signs of damage prior to signing for delivery from courier or common carrier. Ownership of the items shipped passes to the customer once signed for. If a shipment arrives in a damaged condition, please see our Damaged in Shipment Policy on page 5. All orders will be shipped “freight prepaid” and billable via the carrier of our choice unless otherwise specified by the customer at the time of ordering. There may also be a small insurance cost added to protect your investment in the unlikely event of damage or loss.

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hkionline.com

800.521.3987