2023-2024 McDonald's Catalog

H+K WARRANTY AGREEMENT

ATTENTION -PLEASE READ CAREFULLY H+K Warranty Agreement McDonald’s Corporation

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This warranty covers all items manufactured by H+K for McDonald’s Corporation unless otherwise indicated on the purchase agreement. If the customer fails to meet the terms of the applicable agreement, this warranty is null and void.

• Products manufactured by H+K are warranted to the original purchaser, to be free of defects in material and workmanship for a period of two (2) years from the date of original delivery. • H+K will verify warranty coverage and will dispatch an authorized service agency during regular business hours. Overtime rates/charges are not covered under warranty. • H+K will repair or replace, at its discretion, any parts that are determined defective by the authorized representative. • H+K reserves the right to determine if such repairs or replacements will take place in the field or at an authorized facility. Parts will be shipped regular ground with expedited shipments being charged to the customer. • This warranty does not assume liability for expenses, loss, or damage not relating to the parts or labor to repair or replace the warranted item. • H+K Field Service is available 24-hours a day, 7-days per week. Please call (800) 877-7782. Expenses, loss, and damage resulting from improper installation, lack of maintenance, or improper use of the equipment are not covered and nullify the product warranty. Services performed without authorization will not be covered and will void the product warranty including extended compressor warranty coverage. Components or buyouts, products not manufactured by H+K, are warranted by their respective manufacturer. Remote refrigeration systems are warranted by the original manufacturer. Connections made during installation are warranted through the refrigeration installation company. If H+K contracts the refrigeration installation, H+K will require the contractor to warrant their installation for 1 year against leaks and defects in workmanship.

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