McDonald's ANZ - Warranty Guidelines

ACP

The service agent is required to supply photo/videos and retain all parts for a period of 3 months.

Equipment AMA1-DEC14E2 AMA1-MCHDC521

AMANA DEC14E2 MICROWAVE (AUS) *AMANA SLIMLINE QING OVEN(AUS MFY)

Length of Warranty Period DEC14E2 Microwave McCafé – 1 year parts and labour + 1 additional year for Magnetron parts only (from date of installation) MCHDC521 Microwave Kitchen – 2 years parts and labour + 1 additional year for Magnetron parts only (from date of installation) 90 days replacement parts only – no labour

What Amana Will Cover Labour: USD$170 per claim

Installation Allow at least 7” (17.8 cm) of clearance around top of oven. Allow at least 2 9 /16” (6.5 cm) between air discharge on back of oven and back wall. Allow at least 7” (17.8 cm) around sides of oven. Proper air flow around oven cools electrical components. With restricted air flow, oven may not operate properly, and life of electrical parts is reduced.

Additional Information Second through Third Year (Third Year only for MCDHDC521)

H+K INTERNATIONAL will provide a replacement magnetron tube, tube only that has failed due to workmanship or materials. Owner will be responsible for paying all other costs including labour, mileage/travel and freight.

Warranty Limitations: Begins at date of original purchase. Applies to product used for NORMAL commercial food preparation. Service must be performed by an authorized H+K INTERNATIONAL servicer.

Warranty Exclusions Refer to “General Exclusions” at the beginning of this document Light bulbs, grease shield, air filters are considered consumables and not covered under warranty

Ceramic trays are not covered under warranty if there is evidence that damage was caused by impact, thermal shock, (frozen or refrigerated product placed on warm tray), oven operated with metal pans, oven operated without a food load or lack of proper cleaning and maintenance. Failures caused by accident, fire, flood or acts of nature.

Any modification, alteration, adjustment or repair service not authorized by H+K Grease or other material build-up due to improper cleaning or maintenance. Connection to an improper power supply. Operating an empty oven. Use of improper pans, containers, or accessories that cause damage to the product. Lost or broken air filters or grease shields. Broken ceramic shelves. General rebuilding or refurbishing.

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Version 1.2 Issued 23 December 2024

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