H+K ANZ - Warranty Guidelines
ATC / Dürr Technik
OEM does not require return of parts for claim under warranty unless specifically requested. The service provider is required to retain all parts for a period of 3 months t r ir r t r f rt f r l i r rr t l ifi l r t . r i r i r i r ir t r t i l rt f r ri f t
Equipment : ATC1-ATC22-AUS
ATC22 MAIN COMPRESSOR
Length of Warranty Period: 2 years (or 2000 operational hours) on the entire system. 5 years (or 5000 operational hours) on the Compressor Head Assembly Only. 90 days replacement parts only – no labour
What Will be Covered Labour – Approved as per recommended repair times Travel – 1 standard call out/service fee (80 kms) + fair and reasonable travel charges which must be approved by H+K Service Manager
NOTE: any fair & reasonable charges invoiced to H+K that are not covered by the OEM in the labour schedule below & or as indicated above will be invoiced direct to the store by H+K
Installation information it to be installed inside or in a fully weatherproof (with ventilation and ambient temperatures not arising above 40c, preferably air conditioning cooling the room to lower the humidity). Failure to do this will automatically void warranty. Planned Maintenance When purchasing an ATC Compressor, there is an automatic subscription to an automated annual PM schedule. Failure to complete annual Planned Maintenance will result in warranty being voided. Additional Information Proof of Planned Maintenance and a completed Field Service Check List are now required for all warranty claims. Failure to produce proof of PM, when requested, will void warranty. Technical Planned Maintenance are required to be carried out annually (or 1000 run meter reading) as per the OEM’s guidelines. Field Service Check List is available on Egnyte - ATC22
Warranty Exclusions Refer to “General Exclusions” at the beginning of this document
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Version 15.9 Issued 13 th June 2024
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