McDonald's ANZ - Warranty Guidelines

CARTER HOFFMANN

The service agent is required to supply photo/videos and retain all parts for a period of 3 months.

Equipment HOF1MDPM2

PIE MERCHANDISER *SLIM* (AUSTRALIA)

Length of Warranty Period 2 year parts and labour (from manufacturer shipment date) 90 days replacement parts only – no labour

Warranty period begins on the date of original shipment from the CARTER HOFFMANN factory.

What Carter Hoffmann Will Cover Labour – Maximum of 1 hour + up to 1 additional hour Travel – 1 standard call out/service fee (80 kms)

Installation For proper operation and maximum performance, locate the cabinet in an ambient air temperature of 70º F (21ºC). Avoid areas near exhaust fans where there is active air movement. For safe operation, locate the unit a reasonable distance from combustible walls and materials. To prevent injury and damage, locate the unit at a proper and safe working height. The location should be level, clean of debris, and strong enough to support the weight of a fully loaded unit. Warranty Exclusions Refer to “General Exclusions” at the beginning of this document Light bulbs are considered consumables and are not covered Do not spill or pour water into controls, control panel or wiring. Water damage is not covered by warranty.

Recommended Service Level Parts List

Part No.

Description

Qty

HOF1-18602-0075

1

SWITCH-POWER (ILLUMINATED)DPDT

HOF1-18614-0340

1

MOTOR-FAN-240V-W/MNT. BRACKET

HOF1-18614-0323

FAN-COOLING-230 VOLT

1

HOF1-18600-0062

THERMOSTAT-HI LIMIT-155

2

HOF1-18617-0049

GROMMET MAIN FAN MOUNT

4

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Version 1.2 Issued 23 December 2024

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