McDonald's ANZ - Warranty Guidelines

MULTIPLEX – WELBILT

MULTIPLEX BIC MF PLUS AUTHORISED LABOUR TIMES Note: Multiplex allow “1” Hour Diagnostics Time per claim and not per repair task as approved by Multiplex. Note: Multiplex do not allow “1” Hour for Parts retrieval as per Multiplex Director Technical Services. Repairs resulting in the equipment being powered off for periods longer than one hour will require the product be removed from the cabinet and stored in a refrigerated area. A Zone 2, weekly cleaning, will need to be completed before returning product to the cabinet. This will add approximately 0.5 hrs to the repair times below. If a component repair or replacement is necessary inside the refrigerated cabinet that requires prolonged periods of the door being open, the product should be moved to a refrigerated area and a Zone 2, weekly cleaning completed. This can be done prior to the repair assuming the defective component does not interfere with proper cleaning operations.

PART

DESCRIPTION

HOURS

BLENDER BOARD

1

2195363

LOWER BLENDER ASSEMBLY PN: 020008344

0.5

20008344K

LINEAR SLIDE

2

20008872

SRB BOARD

1

2195346

UI BOARD

1

8060757-03

POWER SUPPLY

1

2195559

SHAVER MOTOR/SENSOR ICE HALL EFFECT

1

VMP00173 & VMP00175

BLENDER MOTOR

1

4039162

CONDENSER FAN

1

2160029

THE DUCT FAN

1

2160043

EVAPORATOR FAN MOTOR AND BLADE

2

20009870

SAFETY SWITCH/RECTIFIER ASSEMBLY

1

VMP00146

RESETTABLE BREAKER

1

VMP00146, 2198342 & 020009531

QUICK DISCONNECT

1

3547347, 020009290 & 020008485

SHAVER GASKET

1

3434865

WATER OR CO2 REGULATOR

1

3547785

WATER SOLENOID VALVE

1

000-BIC01GCS & 000-BIC01GDS

CO2 SOLENOID

1

20005547

PRODUCT PUMP

1

3239675

BLENDER MOTOR WIRING HARNESS KIT PN: 000-BIC-01GS

2

20008945

DOOR HINGES

1

3237516-S

LOCATE/REPAIR A REFRIGERANT LEAK

2

N/A

TEMPERATURE PROBES

1

20008492

CAPILLARY TUBE

4

3547588

CONDENSER OR EVOPORATOR COIL

4

020009855 & 3517382

COMPRESSOR START COMPONENTS

1

3516465, 3516451 & 3516443

COMPRESSOR

4

3526988

Page 56 of 87

Version 2.5 Issued 28 July 2025

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