H+K ANZ - Warranty Guidelines

NEW ZEALAND Warranty – Who to Contact

At a Glance: H+K Administered Warranty

Warranty Summary ONLY: Please refer to details within or contact the relevant OEM for specific coverage. Unless specified, Parts Warranty is same as Labour Warranty period.

Warranty Holder

McDonalds Equipment

Parts Warranty

Labour Warranty

Contact Number

H+K – High Capacity (HC) Grill side and Wall Mount Freezers,

2 Years

H+K – Cone Dipper Appliance

1 Year

H+K – MFY and H&S ECU table, Prep Table, UHC table, Heated Landing Area (HLA)

2 Years 2 Years 2 Years

QC Industries – H&S Conveyors

Cornelius – ABS Machine, Ice Machine

Cornelius – ABS Ice Maker

3 Years

Cornelius – Vanguard, Carbonators, ABS Pre Chiller, FMFV Unit, ABS Pre Chiller 2.0

1 Year

Amana – McCafe Microwave DEC14E2

1 Year

Amana – Qing Oven MCHDC521

2 Years

Antunes Muffin Toaster, HEBT Vertical Toaster & Egg Cooker

2 Years

ATC22, ATTC22A Air Compressor

2 Years

Carter Hoffman Pie Merchandiser

1 Year

Elkay – Furniture

3 Years

1 Year

Franke – Frozen Arch Fry Dispenser

2 Years

Marketing Creations – Happy Baby Highchair

2 Years

0800 032 203 warrantyanz@hki.com

H+K

Newco – Karma Hot Chocolate Machine

1 Year

Nuova Simonelli – Coffee Machines, Grinders

2 Years

Pentair High Flow Water Filtrations Everpure Manifold and Filter Heads Everpure MRS Reverse Osmosis Everpure HSD System Other Everpure Equipment RO Mate Tanks Pentair High Flow Water Filtration Pentair – High Flow Water Filtration

3 Year 1 Year 3 Year 1 Year 1 Year 1 Year

1 Year 1 Year

1 Year

Prince Castle – Rapid Steamer

2 Years 3 Years 2 Years 2 Year 2 Year 2 Years

Prince Castle – UHC 6 Slot

San Remo Coffee Machines

Matrix – Monarch Hot Chocolate Machine

2 Years

Mahlkoenig E80 Grinder

Perfect Moose – Schuilenburg NV (Sold > January 2024)

Puq Press – Barista Technology BV (Sold > July 2023)

Page 89 of 95

Version 15.9 Issued 13 th June 2024

Once Printed or saved, this document is considered an uncontrolled version. For the current version, refer to Warranty Guidelines online here