H+K ANZ - Warranty Guidelines
NEW ZEALAND Warranty – Who to Contact
At a Glance: H+K Administered Warranty
Warranty Summary ONLY: Please refer to details within or contact the relevant OEM for specific coverage. Unless specified, Parts Warranty is same as Labour Warranty period.
Warranty Holder
McDonalds Equipment
Parts Warranty
Labour Warranty
Contact Number
H+K – High Capacity (HC) Grill side and Wall Mount Freezers,
2 Years
H+K – Cone Dipper Appliance
1 Year
H+K – MFY and H&S ECU table, Prep Table, UHC table, Heated Landing Area (HLA)
2 Years 2 Years 2 Years
QC Industries – H&S Conveyors
Cornelius – ABS Machine, Ice Machine
Cornelius – ABS Ice Maker
3 Years
Cornelius – Vanguard, Carbonators, ABS Pre Chiller, FMFV Unit, ABS Pre Chiller 2.0
1 Year
Amana – McCafe Microwave DEC14E2
1 Year
Amana – Qing Oven MCHDC521
2 Years
Antunes Muffin Toaster, HEBT Vertical Toaster & Egg Cooker
2 Years
ATC22, ATTC22A Air Compressor
2 Years
Carter Hoffman Pie Merchandiser
1 Year
Elkay – Furniture
3 Years
1 Year
Franke – Frozen Arch Fry Dispenser
2 Years
Marketing Creations – Happy Baby Highchair
2 Years
0800 032 203 warrantyanz@hki.com
H+K
Newco – Karma Hot Chocolate Machine
1 Year
Nuova Simonelli – Coffee Machines, Grinders
2 Years
Pentair High Flow Water Filtrations Everpure Manifold and Filter Heads Everpure MRS Reverse Osmosis Everpure HSD System Other Everpure Equipment RO Mate Tanks Pentair High Flow Water Filtration Pentair – High Flow Water Filtration
3 Year 1 Year 3 Year 1 Year 1 Year 1 Year
1 Year 1 Year
1 Year
Prince Castle – Rapid Steamer
2 Years 3 Years 2 Years 2 Year 2 Year 2 Years
Prince Castle – UHC 6 Slot
San Remo Coffee Machines
Matrix – Monarch Hot Chocolate Machine
2 Years
Mahlkoenig E80 Grinder
Perfect Moose – Schuilenburg NV (Sold > January 2024)
Puq Press – Barista Technology BV (Sold > July 2023)
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Version 15.9 Issued 13 th June 2024
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