McDonald's ANZ - Warranty Guidelines

BARISTA TECHNOLOGY BV – PUQPRESS

The service agent is required to supply photo/videos and retain all parts for a period of 3 months.

Equipment PUQ PRESS M2 MATT BLACK PUQ PRESS M2 MATT BLACK 58MM PUQ PRESS M5 MATT BLACK PUQ PRESS M5 MATT BLACK 58MM

Length of Warranty Period: 2 Years parts and labour (from the date of installation) What Warranty Will Cover Labour – Approved as per recommended repair times Travel – 1 standard call out/service fee (80 kms) 90 days replacement parts only – no labour

Cleaning cycle and tamping cycle count must be recorded on warranty invoices and on sign out of e-Tech service requests.

Preventative Maintenance Requirements Technical PM’s must be completed by trained and approved service technicians to ensure warranty is valid for the warranty period. Failure to complete PM’s may void manufacturer warranty.

Warranty Exclusions Refer to “General Exclusions” at the beginning of this document. Issues due to lack of maintenance or cleaning Adjustments Issues due to user error Wear & tear components (consumables) Exposure to water

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Version 1.1 Issued 08 November 2024

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