McDonald's ANZ - Warranty Guidelines

CORNELIUS

Preventative Maintenance Requirements Technical PM’s must be complete to ensure warranty is vali for the entire warranty period. Failure to complete scheduled PM’s by approved service agents may void manufacturer warranty. Recommended to be logged on e-Tech for records. Warranty Claims must be supported with proof of up-to date preventative maintenance being completed on the equipment before the breakdown occurred – logged on e-Tech.

Warranty Exclusions Refer to “General Exclusions” at the beginning of this document.

• Excess travel, overtime, afterhours, labour outside the warranty approved labour schedule, apprentice charges, second technician (where the job is deems to be a one-person job). • Refer to the specific product in the attached Cornelius guide for a list of consumables not covered by warranty. • Loose wire connections. • Brix, Co2 adjustments. • Blown fuses. • Consequential damage such as loss of profit, loss of time, cost of repair, or replacing other property which is damaged or any other kind of incidental damage. • Not covered are calls relating to lack of maintenance or cleaning/preventative maintenance e.g. dirty condensers or filters.

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Version 1.2 Issued 23 December 2024

Once Printed or saved, this document is considered an uncontrolled version. For the current version, refer to Warranty Guidelines online here