H+K ANZ - Warranty Guidelines

Carpigiani

OEM requires return of all parts for claim under warranty

Equipment Carpigiani Heat Treat Combo K3 & K503 – Twin Twist Sundae 191 Soft Serve Counter

Length of Warranty Period Two years parts and labour Five years on original compressor & 1 year on any replacement compressor Five years on head assembly (cylinder, hopper, evaporator). Two years on labour to replace parts under warranty or to repair malfunctions under warranty

What Carpigiani Will Cover Labour as per labour schedule in this document Travel: 1 standard call out/service fee (80kms) + reasonable & fair travel charges approved by the H+K Service Manager

NOTE: Any fair & reasonable charges invoiced to H+K that are not covered by the OEM as indicated in their labour schedule will be invoiced direct to the store by H+K

Warranty Exclusions Refer to “General Exclusions” at the beginning of this document External causes such as voltage fluctuations, flooding, excessive temperature, etc.

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Version 15.9 Issued 13 th June 2024

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