McDonald's ANZ - Warranty Guidelines

FRANKE - FRY DISPENSER

The service agent is required to supply photo/videos and retain all parts for a period of 3 months.

Equipment F3D3 DOUBLE LANE FRY DISPENSER

Length of Warranty Period 2 years parts and labour 90 days replacement parts only – no labour Compressor - 5 years (2 years from date of install parts & labour are covered, 3 rd to 5 th year from date of installation only parts are covered) What Franke Fry Will Cover Labour – $75.00 USD – Maximum of 1 hour, except for what is listed in the labour schedule below. Travel – $75.00 USD - 1 call out/service fee (80kms) Warranty Exclusions Refer to “General Exclusions” at the beginning of this document Fry basket storage rack, drip tray and door gasket Do not use abrasive cleaning agents, steel wool, brushes, scrapers or other sharp objects for cleaning. FRA5-19000786 WIRE RACK BOTTOM FRY BA FRA5-19003700 WIREFORM DRIP TRAY F3D3 FRA5-19000784 DRIP TRAY LOWER F3D3 FRA5-19003753 DRIP TRAY BOTTOM F3D3S FRA5-19004013 WIRE FORM DRIP TRAY (DISPENSE LANE GUIDE) F3D3S FRA5-19003757 WIRE RACK, BOTTOM FRY BASKET SUPPORT F3D3S Additional Information The invoice needs to be within 30 days of the actual service date, job report or complete service report details with signatory of attending technician and Store Manager or equivalent representative that confirms the activity. Install location maximum ambient temperature 33°C Minimum rear clearance - 30mm Minimum top clearance - 100mm Minimum side clearance - none The appliance must be emptied, defrosted and cleaned every day after closing. In restaurants with continuous opening hours, the freezer should be switched off for 2-3 hours daily. Photo/Video Evidence To assist with the warranty validation, photos are required for all claims, must include the fault/condition of machine before service (root of fault) and after the service.

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Version 1.1 Issued 08 November 2024

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