McDonald's ANZ - Warranty Guidelines

ELKAY INTERIOR SYSTEMS

The service agent/restaurant is required retain all parts for a period of 3 months.

Equipment ELKAY FURNITURE

All individual parts and items (table top, table base, bench etc.) supply by ELKAY is warranted free from defects in materials and workmanship for 3-years from ELKAY ex-factory date.

Length of Warranty Period 3 years ((from manufacturer shipment date)

What ELKAY Will Cover 1 st year parts and labour. 2 nd and 3 rd years – parts only

NOTE: Per normal defect report procedure, Elkay request a written statement with photo of defects for evidence. It is necessary to keep the defect products for inspection. If necessary, third-party surveyor will be appointed to check the defective products.

Warranty Exclusions Refer to “General Exclusions” at the beginning of this document

Ray - Zinc table top is 1-year coverage. Cost of local freight to the end customer.

The warranty of seating & decor items does not apply to: a) Defects or damage due to accident, alteration, abuse, misuse, dropping, natural disaster, neglect, or failure to provide reasonable and necessary maintenance. b) Wear and tear under normal usage is not covered. c) Noncompliance with installation instructions and maintenance guidelines as recommended by the supplier. d) Any vandalism will not be covered. For example, damage due to scratches, gouges, scuffs, punctures, cuts, indentations, burns, accidents, lack of furniture rests or any intentional misuse of the product. e) Consumable parts or items will not be covered. Such as light bulb, LED luminous…etc.

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Version 1.2 Issued 23 December 2024

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