McDonald's ANZ - Warranty Guidelines

HEMRO GROUP

The service agent is required to supply photo/videos and retain all parts for a period of 3 months.

Equipment MAHLKOENIG E80 GRINDER MAHLKOENIG E80 GRINDER

Length of Warranty Period 2 years parts and labour (from date of installation) 90 days replacement parts only – no labour What Hemro Group Will Cover Labour – Approved as per recommended repair times Travel – 1 standard call out/service fee (80 km)

Warranty Exclusions Refer to “General Exclusions” at the beginning of this document.

Additional Information Technical PM’s must be completed to ensure warranty is valid for the entire two -year period. Failure to complete scheduled PM’s by approved service agents may void manufacturer warranty. Recommended to be logged on e -Tech. Evidence of daily/weekly planned maintenance must be provided and verified by the attending technician, to ensure cleaning has been undertaken as part of the initial review/analysis of a grinder upon store visit. Cleaning Tablets - URN1-17-G01-UX630 GRINDZ, the restaurant will automatically be setup with recurring orders for this product as it is be used daily and/or weekly as a part of the store level PM’s.

Page 41 of 81

Version 1.1 Issued 08 November 2024

Once Printed or saved, this document is considered an uncontrolled version. For the current version, refer to Warranty Guidelines online here