McDonald's ANZ - Warranty Guidelines

HATCO

The service agent is required to supply photo/videos and retain all parts for a period of 3 months.

Equipment LAMP WARMER KIT

Length of Warranty Period 1 year part only (from manufacturer shipment date) 90 days replacement parts only

What Hatco Will Cover Parts only claim - no labour

The manufacturer requires this product to be registered on their website by H+K.

Additional Information Unless advised otherwise by the manufacturer Hatco, the replacement of complete units/kits will not be covered under warranty. It is the expectation of Hatco that faulty components are replaced where appropriate. The specification label is located inside the lamp shade. See the label for the serial number and verification of unit electrical information.

Decorative Lamp (DLH) holds one infrared bulb rated at 375 W Install a minimum of 25mm from combustible walls and materials. Minimum of 305mm on centre of shades.

Minimum height above combustible surface: DL and DLL = 16″ (406 mm) DLH = 27″ (686 mm) Minimum height above non- combustible surface: DL and DLL = 5″ (127 mm) DLH = 17″ (432 mm)

Warranty Exclusions: Refer to “General Exclusions” at the beginning of this document Damage to any countertop material caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Heat lamp bulbs

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Version 1.1 Issued 08 November 2024

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