H+K ANZ - Warranty Guidelines
Matrix Catering
Additional Information VIII. Commissioning forms must be completed and returned to H+K within 48 hours of install. IX. Store Level Planned Maintenance must be completed.
Preventative Maintenance Requirements - Daily Planned Maintenance XX - Weekly Planned Maintenance PM 48
The following parts are included in the two-year warranty .
PRODUCT CODE
DESCRIPTION
WARRANTY
MAT3-K02-008 OUTPUT PCB MAT2-K02-010 BUTTON PCB MAT3-K02-009 DISPLAY PCB MAT3-K01-411 PSU PCB MAT3-K02-011 BOIL DRY PCB
2 Years 2 Years 2 Years 2 Years 2 Years 2 Years
MAT3-K01-406 TRANSFORMER 100VA
The following parts are excluded from the two-year warranty and regarded as wear and tear parts after the first 6 months of installation
PRODUCT CODE
DESCRIPTION
WARRANTY
MAT3-K01-020 FUSE 3-15A MAT3-K01-412 TRIAC 3KW
6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months 6 Months
MAT3-R01-025/1 TERMINAL BLOCK MAT3-D01-001 BUTTON PAD (1) MAT3-D01-002 BUTTON PAD (3)
MAT3-T01-403 BOILER ASSEMBLEY LESS VALVES (ITEMS 13-22)
MAT3-T01-401 BOILER BODY MAT3-T01-402 BOILER TOP MAT3-A01-012 BOILER GASKET MAT3-H01-001 ELEMENT 3KW
MAT3-T02-003 ELEMENT WASHER X 2 MAT3-S01-005/1 LEVEL PROBE MAT3-S01-003/1 OVERFLOW PROBE
MAT3-K02-013 THERMISTER MAT3-B04-001 VALVE BOOT
MAT3-B04-002 VALVE BOOT BLIND MAT3-B04-005 DISPENSE VALVE 12V MAT3-H01-003 THERMAL CUT OUT
MAT3-A01-001 INLET VALVE MAT3-W01-012 PUMP 12V
MAT3-W01-002 WATER CARRIER 10LTR MAT3-LX-001 CHOCOLATE CONTAINER
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Version 15.9 Issued 13 th June 2024
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