McDonald's ANZ - Warranty Guidelines

NEW ZEALAND WARRANTY – WHO TO CONTACT

At a Glance: H+K Administered Warranty

Warranty Summary ONLY: Please refer to details within or contact the relevant OEM for specific coverage. Unless specified, Parts Warranty is same as Labour Warranty period.

WARRANTY HOLDER

MCDONALDS EQUIPMENT

PARTS WARRANTY

LABOUR WARRANTY

CONTACT NUMBER

H+K – High Capacity (HC) Grill side and Wall Mount Freezers,

2 Years

H+K – Cone Dipper Appliance

2 Year

H+K – MFY and H&S ECU table, Prep Table, UHC table, Heated Landing Area (HLA)

2 Years 2 Years 2 Years 3 Years 1 Year 1 Year 2 Years 2 Years 2 Years 1 Year 1 Year 2 Years

QC Industries – H&S Conveyors

Cornelius – ABS Machine, ABS 2.0, Pre Chiller2.0, FMFV Unit

Cornelius – ABS Ice Maker & Ice Machine

Cornelius – Vanguard, Carbonators, ABS Pre Chiller Amana – McCafe Microwave DEC14E2 Amana – Microwave (2100W MFY) MCHDC521 Antunes Muffin Toaster, HEBT Vertical Toaster & Egg Cooker Durr Technik - ATC22, ATTC22A Air Compressor

Carter Hoffman Pie Merchandiser

Elkay – Furniture

3 Years

0800 032 203 warrantyanz@hki.com

H+K

Franke – Frozen Arch Fry Dispenser

Marketing Creations – Happy Baby Highchair Nuova Simonelli – Coffee Machines, Grinders

2 Years

2 Years

Pentair High Flow Water Filtrations Everpure Manifold and Filter Heads Everpure MRS Reverse Osmosis Everpure HSD System Other Everpure Equipment RO Mate Tanks Pentair High Flow Water Filtration

3 Year 1 Year 3 Year 1 Year 1 Year 1 Year

1 Year 1 Year

Pentair – Small Pumps

1 Year 2 Years 2 Years 2 Years 2 Year 2 Year 2 Years

Prince Castle – Rapid Steamer San Remo - Coffee Machines

Matrix – Monarch Hot Chocolate Machine

2 Years

Tesuco - Co2 Injection Panels

Hemro Group Mahlkoenig E80 Grinder

Schuilenburg NV – Perfect Moose (Sold > January 2024) Barista Technology BV - Puq Press (Sold > July 2023)

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Version 1.1 Issued 08 November 2024

Once Printed or saved, this document is considered an uncontrolled version. For the current version, refer to Warranty Guidelines online here