H+K ANZ - Warranty Guidelines
Amendment History
Page/s Altered
Version
Date
Amendments
11.2
23/11/2017
71
Amended AUS Non-H+K Warranty Changed ‘Rural control’ to ‘Garrards’ (Bug Zapper) and contact number.
11.3
20/12/2017
72
Amended AUS Stoddart extended warranty for Glass Components.
11.4
1/02/2018
50, 74
Added Newco Enterprises to the document & Amended the New Zealand - H+K Administered Warranty.
11.5
6/02/2018
72, 74
Added Cone Dipper Appliance to AUS & NZ ‘Who to contact” pages.
11.6
15/02/2018
73
Amended Williams refrigeration labour warranty from 2 years to 3 years.
11.7
28/02/2018
74
Amended NZ H+K Administered warranty – changed “Williams refrigeration” from 2 – 3 years labour warranty
11.8
22/03/2018
73 & 75
Amended Aus & NZ Transact contact number. Non H+K Administered Warranty.
11.9
30/04/2018
4 & 9
Removed the process of completing the Warranty Request form
12.0
24/07/2018
10
Added Accubanker to the warranty guildlines.
12.1
18/10/2018
73-79
Addition of new supplier Tesuco, Amended Server warranty from 1 to 2 years, Added Welbilt Grills
12.2
29/11/2018
52-53
Bug fixes: overlapping pages and indexing issues. No change to content
12.3
19/03/2019
38
Added New supplier Elkay Interior Systems
12.4
17/04/2019
18
Updated Barista Technology Terms
12.5
05/09/2019
- Updated H+K, Lancer, Cornelius, and QC Industries Terms. Updated the At-a-Glance tables for both AUS & NZ. Added Warranty return form
12.6
11/09/2019
-
Facelift only – no change to content
15, 19, 25, 48, 73, 83, 85 & 86 Added additional info to ATC, added additional info & new puq presses for Barista Technology, added FMFV to Cornelius, added prep table table for H+K Warranty, added Sanremo, updated warranty contacts.
12.7
22/01/2020
12.8
21/02/2020
15
Added ATC 1000 meter reading PM requirement
12.9
28/02/2020
19
Added additional exclusions and recommended van stock
12.10
05/03/2020
52-54
Updated Lancer guidelines
12.11
09/04/2020
19
Amended Barista Technology additional information
12.12
29/04/2020
87
Added Enware non-H+K administered warranty
12.13
19/05/2020
85
Added Frymaster UHC to Moffat administered warranty
12.14
02/06/2020
85
Added Williams Jade Hydrocarbon fridge and freezer warranty period
12.15
14/07/2020
85
Added new washing machine units to Richard J.
12.16
05/08/2020
87 Added Six Simple Machines milk juggler & jug washer, Frymaster UHC (touch screen) and Garland next gen grills to NZ guidelines.
13.0
16/09/2020
85/86 & 19 Added new AJ Baker guidelines (BIC & Compressor) & added additional page for this section. Updated Barista Technology guidelines, complete re-fresh of this OEM.
4-8, 19-23, 62-69 & 90
Additional Barista Technology guidelines, Simonelli guidelines, content changes and email amendments throughout document, additional NZ – non administered warranty and AUS – non administered warranty.
14.0
16/12/2020
14.1
17/02/2021
15, 16 & 92
Updated ATC guidelines & added Electrolux 6kg washing machine to who to contact.
14.2
23/06/2021
91-93
Updated Warranty administrators for Lancer, PUQ Press, Perfect Moose, RAM Fry, Miele.
14.3
16/08/2021
20
Remove Bunn OEM as no longer required
14.4
01/09/2021
69
Updated San Remo warranty terms and NZ contact details
14.5
25/05/2022
20-22
Added Barista Group to H+K administered warranty
14.6
21/09/2022
59, 51 & 29
Added to Cornelius ABS 2.0 Guidelines, Simonelli (GX85) Guidelines , Matrix Guidelines & added Hemro Guidelines
14.7
28/10/2022
95 & 96
Added Avery Demison who to contact & ATC22 & ATC22A
14.8
01/02/2023
-
Removed True Refrigeration and updated contact details/emails for AUS and NZ
14.9
2/5/2023
Contents 96, 92, 11, 27,29, 64,65 & 57
Updated email address and table of contents
15.0
27/7/2023
Updated details of AccuBANKER, Who to Contact NZ & AUS, Updated Cornelius removed H&K Lighting & Newco
15.1
29/8/2023
23,24,25
Added Brista technology PUQ press OEM
Page 93 of 95
Version 15.9 Issued 13 th June 2024
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