H+K ANZ - Warranty Guidelines

Perfect Moose - Schuilenburg NV

Additional Information I.

Digital commissioning forms must be completed by service agent and retuned to H+K within 48 hours of install. II. Technical PM’s must be completed at 6 month intervals to ensure warranty is valid for the entire two-year period. Failure to complete scheduled PM’s by approved service agents will void manufacture warranty. Recommended to be logged on E-Tech. III. Total Counters – Steam Cycle and Total Counters – Volume Must be Recorded on warranty invoices, and during on e-Tech sign out.

Photos Photos/videos of all faults & faulty parts and faults must be taken and sent to H+K supporting your invoice.

Preventative Maintenance Requirements - Store Level: Daily Cleaning PM Card (XX 1 F1)

- 6mth Technician Task - 12mth Technician Task - 18mth Technician Task - 24mh Technician Task

OEM REOMMENDED CHECKS / CLEANING / CALIBRATION Recommended component checks based 250 cycles / day or every 6 months minimum.

Frequency Months

Description

Comment

6 12 18 24

Check for d

Pitchers

X X X X

amages on paint & RFID-tag

Load cell

Calibration

X

X

Cool Touch steam nozzle

Positioning & clean

X X X X

Temperature sensor

Check temperature response

X

X

Steam wand

Check movement to top & bottom

X X X X

Foamer valve assembly

Check all valves

X X X X

Page 68 of 95

Version 15.9 Issued 13 th June 2024

Once Printed or saved, this document is considered an uncontrolled version. For the current version, refer to Warranty Guidelines online here