H+K ANZ - Warranty Guidelines
Perfect Moose - Schuilenburg NV
Additional Information I.
Digital commissioning forms must be completed by service agent and retuned to H+K within 48 hours of install. II. Technical PM’s must be completed at 6 month intervals to ensure warranty is valid for the entire two-year period. Failure to complete scheduled PM’s by approved service agents will void manufacture warranty. Recommended to be logged on E-Tech. III. Total Counters – Steam Cycle and Total Counters – Volume Must be Recorded on warranty invoices, and during on e-Tech sign out.
Photos Photos/videos of all faults & faulty parts and faults must be taken and sent to H+K supporting your invoice.
Preventative Maintenance Requirements - Store Level: Daily Cleaning PM Card (XX 1 F1)
- 6mth Technician Task - 12mth Technician Task - 18mth Technician Task - 24mh Technician Task
OEM REOMMENDED CHECKS / CLEANING / CALIBRATION Recommended component checks based 250 cycles / day or every 6 months minimum.
Frequency Months
Description
Comment
6 12 18 24
Check for d
Pitchers
X X X X
amages on paint & RFID-tag
Load cell
Calibration
X
X
Cool Touch steam nozzle
Positioning & clean
X X X X
Temperature sensor
Check temperature response
X
X
Steam wand
Check movement to top & bottom
X X X X
Foamer valve assembly
Check all valves
X X X X
Page 68 of 95
Version 15.9 Issued 13 th June 2024
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